{"id":146528,"date":"2022-08-16T15:54:31","date_gmt":"2022-08-16T13:54:31","guid":{"rendered":"https:\/\/undsgn.com\/uncode\/?post_type=portfolio&#038;p=4146"},"modified":"2025-02-11T21:05:04","modified_gmt":"2025-02-11T20:05:04","slug":"sidebar-stack-full-layout-3","status":"publish","type":"portfolio","link":"https:\/\/aurore-seignour.com\/index.php\/portfolio\/sidebar-stack-full-layout-3\/","title":{"rendered":"Pour un accueil de qualit\u00e9"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>En 20219, Miramas a souhait\u00e9 s\u2019engager dans une d\u00e9marche d\u2019am\u00e9lioration et de modernisation de ses services afin de r\u00e9pondre au mieux aux attentes de ses administr\u00e9s. Les trois accueils de ville ont \u00e9t\u00e9 repens\u00e9 afin d\u2019assurer une meilleure confidentialit\u00e9 au public, un num\u00e9ro unique a \u00e9t\u00e9 cr\u00e9\u00e9 afin d\u2019\u00eatre mis en relation avec tous les services de la mairie, une centaine de notices expliquant les d\u00e9marches municipales jalonnant la vie d&rsquo;un administr\u00e9 ont \u00e9t\u00e9 r\u00e9dig\u00e9es dans un style clair et concis (cr\u00e9ation de papier d\u2019identit\u00e9, inscription \u00e0 la cantine et au p\u00e9riscolaire, service fun\u00e9raire, demande permis\u2026), un lissage des horaires d\u2019ouverture des accueils, un traitement rapide des courriers et une formation sp\u00e9cifique des agents d\u2019accueil de la mairie<\/p>\n<p>Cette am\u00e9lioration et cet engagement a valu \u00e0 Miramas d\u2019obtenir la certification Qualivilles\u00ae de l\u2019Afnor en 2023.<\/p>\n<p>&#8211; Brief de l&rsquo;illustrateur Toyz Machin sur les 10 sayn\u00e8tes \u00e0 cr\u00e9er afin d&rsquo;illustrer chaque chapitre du guide d&rsquo;accueil<br \/>\n&#8211; Cr\u00e9ation de PLV et de signal\u00e9tique pour tous les lieux d\u2019accueil<br \/>\n&#8211; Cr\u00e9ation d\u2019un guide d\u2019accueil et d&rsquo;un guide \u00e0 l&rsquo;attention des agents<br \/>\n&#8211; Cr\u00e9ation d\u2019une centaine de notices expliquant les d\u00e9marches et dispositifs mis au service des usagers<br \/>\n&#8211; Brief des photographes pour les prises de vue \u00e0 r\u00e9aliser en vue des cr\u00e9ations des notices<\/p>\n","protected":false},"author":1,"featured_media":146542,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"portfolio_category":[26,23,31],"class_list":["post-146528","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_category-conduite","portfolio_category-edit","portfolio_category-id"],"_links":{"self":[{"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/portfolio\/146528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/types\/portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/comments?post=146528"}],"version-history":[{"count":4,"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/portfolio\/146528\/revisions"}],"predecessor-version":[{"id":146545,"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/portfolio\/146528\/revisions\/146545"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/media\/146542"}],"wp:attachment":[{"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/media?parent=146528"}],"wp:term":[{"taxonomy":"portfolio_category","embeddable":true,"href":"https:\/\/aurore-seignour.com\/index.php\/wp-json\/wp\/v2\/portfolio_category?post=146528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}